Privacy Policy

Lee Wilshire
November 27, 2024

Last updated November 27, 2024

At Core Heating and Electrical (hereafter referred to as “we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website https://coreheatingandelectrical.co.uk/, use our services, or interact with us in other ways.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Data: When you contact us through our website (via forms or email), we may collect personally identifiable information, such as your name, email address, phone number, and other details necessary to respond to your inquiries or fulfill requests.
Usage Data: We collect data on how you access and use our website, such as IP addresses, browser type, operating system, pages viewed, and other diagnostic data.

2. How We Use Your Information

The information we collect is used for various purposes, including:

To provide, maintain, and improve our website and services.
To respond to your inquiries and provide customer support.
To send you marketing communications, newsletters, or promotions (only if you have given us consent).
To monitor the usage of our website and improve its functionality.
To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party vendors who provide services on our behalf (e.g., web hosting, analytics, etc.). These providers have access to your personal data only to perform specific tasks and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and retain certain information. Cookies are small data files stored on your device. You can control cookies through your browser settings and disable them if you prefer. However, disabling cookies may affect some features of the website.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

The right to access, update, or delete the information we hold about you.
The right to object to or restrict the processing of your data.
The right to withdraw consent where we rely on your consent to process your data.

If you wish to exercise any of these rights, please contact us using the information below.

7. Links to Other Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the content, privacy practices, or security of third-party sites. Please review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.